Last updated 7 May 2026

Website Disclaimer

The information provided by Butler Diaries Pty Ltd (ACN 680 637 754) trading as Support Worker Diary ("we", "us", or "our") on www.supportworkerdiary.com.au (the "Site") is for general informational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

To the maximum extent permitted by law, we will not be liable for any loss or damage of any kind incurred as a result of your use of the Site or your reliance on any information provided on the Site. Your use of the Site, and your reliance on any information on the Site, is solely at your own risk.

Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantee, right, or remedy that you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded.

External Links Disclaimer

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties, or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site or any website or feature linked in any banner or other advertising. We will not be a party to, or in any way responsible for monitoring, any transaction between you and third-party providers of products or services.

Professional Disclaimer

The Site cannot and does not contain professional medical, nursing, allied health, disability support, social work, or legal advice. Any information relating to disability support, aged care, mental health, medication, behaviour support, care planning, or similar topics is provided for general informational and educational purposes only, and is not a substitute for advice from a registered medical practitioner, registered nurse, allied health professional, NDIS-registered support coordinator, behaviour support practitioner, or other appropriately qualified expert.

If you are providing care or support to another person, you remain solely responsible for following the participant's care plan, behaviour support plan, and any directions from their treating health professionals. In an emergency, call 000. Before taking any action based on information on the Site, we encourage you to consult with the appropriate qualified professional. The use of, or reliance on, any information contained on the Site is solely at your own risk.

NDIS and Government Affiliation

We are not affiliated with, endorsed by, or sponsored by the National Disability Insurance Agency (NDIA), the NDIS Quality and Safeguards Commission, or any Australian Federal, State, or Territory government department or agency. References to the NDIS, NDIS price guides, NDIS practice standards, or any government program are for general informational purposes only and are not financial, billing, or compliance advice. You are responsible for confirming current requirements directly with the relevant authority.

Product Use and Privacy Disclaimer

Our diaries, logbooks, templates, and related products are intended as general record-keeping aids only. They are not clinical records and do not, on their own, satisfy any record-keeping, reporting, or documentation obligation that may apply to you under the NDIS Practice Standards, the Aged Care Quality Standards, your employer's policies, or any other law or contract. If you record information about a person you support, you are responsible for handling that information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and any policies of your employer or service provider.

Testimonials Disclaimer

The Site may contain testimonials by users of our products or services. These testimonials reflect the real-life experiences and opinions of those users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

Testimonials on the Site are submitted in various forms (such as text, audio, or video) and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for brevity where the full testimonial contained extraneous information.

The views and opinions in the testimonials are those of the individual user and do not reflect our views or opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

Governing Law

This disclaimer is governed by the laws of Queensland, Australia, and you agree to submit to the non-exclusive jurisdiction of the courts of that State.

Contact

If you believe any information on the Site is inaccurate or out of date, please contact us at info@butlerdiaries.com so we can review it.